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Nanny/Caregiver ReferenceClinicTM
Division of L.D.A. Enterprises, Ltd.
 
Because Insuring The Safety Of Your Children And Other Family Members Is Vital

The Nanny/Caregiver Reference Clinic

 

NANNY/CAREGIVER REFERENCE CHECKING AND INVESTIGATION SERVICES
 

Protect your children and family members through
a comprehensive reference investigation process

 

Most employers will thoroughly check references of future employees before hiring them.  Shouldn’t you do the same before hiring a nanny or caregiver?  Since the nanny ‘s primary responsibility is to provide high quality in-home childcare, and the caregiver’s responsibility is to provide quality care and support that meets the needs of your loved one, a thorough background investigation on all candidates should be an absolute requirement.

 

We are not an agency but rather an independent company that is only concerned with helping you to find the most qualified person,  As a result our process is very comprehensive and focuses on helping you select the highest quality individual for your family. 

 

“Children have never been very good at listening to their elders, but they have never failed to imitate them.” - James Baldwin

 

“In early childhood you may lay the foundation of poverty or riches, industry or idleness, good or evil, by the habits to which you train your children.  Teach them right habits then, and their future life is safe.” 

- Mrs. Sigourney

 

"Those who educate children well are more to be honored than parents, for these only give life, those the art of living well.” - Aristotle

 

“If you want others to be happy, practice compassion. If you want to be happy, practice compassion.” -- Dalai Lama

 

"It is not the load that breaks you down. It’s the way you carry it."

- Lena Horne

 

“If you find it in your heart to care for someone else, you will have succeeded.”

- Maya Angelou

 

“We make a living by what we get, but we make a life by what we give.”

- Sir Winston Churchill

 

Our children and loved ones are truly among the greatest blessings in our life.  It would be ridiculous to think that any of us would knowingly allow our children or any family member to be placed in harm’s way.  As a result we have an obligation to ensure that they have quality and committed nanny and caregiver providers.

 

Since the nanny is actually a surrogate parent and a caregiver is a trusted angel of mercy we place our faith in them to take care of our loved ones.  We normally invest much time, energy, and money into them.  Therefore it makes sense to protect that investment and our loved ones by ensuring that your nanny or caregiver is trustworthy and possesses the proper skills, values and temperament.  Let us check their references for you.

 
 
Who are we?
 

The Reference Clinic

 

The reference clinic is the reference verification and guidance division of L.D.A. Enterprises, Ltd. a critically acclaimed, Minneapolis based human resource management consulting practice.  We have provided reference-checking and career guidance services for our clients since 1980.  Our Nanny and Caregiver Reference Clinic division is an excellent resource to validate their trustworthiness through a comprehensive verification of his/her skills and past performance.We go well beyond what other nanny and caregiver reference checking services offer, and we include valuable supplementary benefits that our competitors never provide  Your home is your sanctuary.  We understand the importance of having confidence that you are bringing caring, quality people into your home to take care of your children and other loved family members.  Our price may higher than our competition, but our process is much more thorough and detailed.

 

Although you could certainly check references on your own, we find that the family member who does this is inexperienced in the correct techniques, does not probe deeply enough to know when something is wrong, and is often unwilling to ask the difficult and most important questions.  We know the questions to ask, the proper techniques for getting information, and the experience to know when there could be problems.  We also have the skill to subjectively evaluate intangibles such as innuendo, tone of voice, inflection, etc. that can allow us to gain insight that helps you to make the right hiring decision.

 

For more information on our company and contact information please click on our Home Page.

 

We suggest conducting the following screening and qualification process before checking references.  If the person being considered as a nanny/caregiver is being referred through an agency, make sure that you conduct an interview with that organization as your first step.  If the organization is local, we suggest that you set up an in-person meeting; otherwise a telephone interview is acceptable.  It is very likely that the agency will require you to fill out an application and provide certain background information.  If possible, try to meet or speak with the Director or agency manager.  If you wish, we will also interview the referring agency to investigate the nanny/caregiver's performance record.  The questions we ask will differ from the ones shown below.  Charges are the same as those listed under “pricing” for individual reference verifications.

  • We recommend that any in-home care provider be hired through an agency.  Remember the old expression “it is better to be safe than sorry.”  Using an agency removes many of the annoyances, problems, and risks associated with the selection process.  Agencies typically conduct their own interviewing and screening process and perform their own background and reference checks.  You should inquire about what is involved in that process and ask to see the complete file of any candidate you are considering as a nanny/caregiver.  This file should contain a criminal background check, driver’s license history, medical report, retail credit report, and it should not be over two years old.  If the report is outdated, then ask the agency to update their information for your review – or seek out another agency.

  • Even though the agency has their own procedure for verifying references, and has probably provided you with “glowing “ praise about the applicant’s performance, it is absolutely vital that you perform your own reference check on your final candidate(s).  Remember that any agency or third party organization is merely an intermediary to assist you in hiring the right employee.  Ultimately, you are the one responsible for conducting your own due diligence to ensure the quality of the person you hire.

Complete a telephone screening interview with each nanny/caregiver candidate you are considering.  Telephone interviews can easily eliminate those with whom you are uncomfortable and save much valuable time otherwise wasted in an in-person interview.  It will also serve to give the candidate enough information to determine if they would want to work for your family.

 

Finally, you should conduct an in-person interview.  This should be done in your home so that the candidate will be able to see exactly where they will be performing their duties and meet other members of your family.  All family members should feel comfortable with the person who will be living in your home or spending time caring for your loved ones.  If applicable, encourage other family members to ask questions as well.  This process also gives the applicant a good opportunity to evaluate your family.  If the candidate is unhappy or distressed with their working situation, they will not remain your employee for very long, and you will need to repeat the entire hiring process again.  That is time consuming, frustrating, and expensive.

  • The comprehensive nanny/caregiver reference investigation: $179.95 (See bottom of page for complete pricing information and access to order forms.)


To Order Click On The Link At The Bottom Of This Page

 

What you can expect from us:

 

We will provide you with a written report highlighting all information gained through our comprehensive reference checking process.  Our reference interviews do not necessarily follow a specific format.  We use many questions that are open-ended and conversational in tone.  We find that this approach creates a greater comfort level for the person being interviewed, and typically generates more thoughtful and comprehensive information.  As in our employment reference investigations, we pay particular attention to manner of speaking and voice quality.  We care about our clients and are commited to excellence in performance.  Consequently, we are extremely thorough in our reference checking investigations.  We want to provide you with sufficient information to make the correct hiring decision

  • The Reference Clinic has over 30 years of experience in performing reference investigations for our clients.  In the case of nanny or caregiver reference checking, we advise the individual from whom you seek a reference that we are conducting a background investigation to determine the quality of the nanny being considered for new employment.  All information you furnish us about your family remains totally confidential.  However, information you provide may impact the type of questions we ask or information we seek from the referral.

  • We will also provide you with our comprehensive complimentary guide The nanny and caregiver– a hiring guide,”  which information applies to any nanny or caregiver, and features valuable information and suggestions to assist you making the best hiring decision and managing the subsequent employee administrative procedures.  This guide includes: information on compensation, benefits, and taxes; features guidelines on the importance and content of an employment agreement; provides you with important guidelines and suggested questions for interviewing nanny candidates; and includes a form to track important family and medical information (allergies, medications, etc.), and important telephone numbers.  No other reference-checking firm provides this free guide.

  • For each nanny/caregiver reference investigation ordered, we will provide an emailed response to any two (2) questions relating to information included in our report.  No other reference-checking firm provides this additional serviceThis service must be utilized within one week from the time you receive our reference checking report and is available only by email.

  • In most cases your final report will be sent to you by first class U.S. mail within 7 business days, but we guarantee that it will take no longer than 2 weeks from the time we receive your request for service (reporting time is based upon contact accessibility.)  The report will contain the complete documentation of our reference checking efforts, or it will show that the contact(s) you provided were non-responsive to our efforts to speak with them.  We will also include, along with your written report, a copy of the complimentary guide referenced above.

Questions we may ask in our nanny/caregiver reference investigations:

 

We focus on their experience, personality, style of communication, and personal conduct; as well as his/her relationship with the children, other family members, and professionals within the community.  Our questions typically concentrate in the following areas; however, it is not unusual that the individual being questioned may not be willing to spend the time responding to all of these questions.  Therefore, we will do our very best to gain as much information as possible.  If we sense that the parent or family member being questioned is being evasive or that something is wrong, we will interrogate them in more detail and advise you accordingly. 



We will typically ask as many of the following applicable questions as the individual allows.

  • How many children did the nanny care for?  How old were they?
  • What family member was the caregiver responsible for?
  • For what length of time did you employ the nanny/caregiver? Dates of employment?
  • Why did the nanny/caregiver leave your employment, or why is he/she leaving?
  • If the nanny/caregiver left by his/her own choice, were you given sufficient notice?
  • If you had a need, would you rehire this nanny or caregiver?  Why or why not?
  • Did the nanny/caregiver live in your home?
  • How did the nanny/caregiver interact with other family members?
  • Did the nanny seem to have a good relationship with the children’s physician, dentist, or other professionals?
  • Describe the nanny or caregiver’s personality and temperament?
  • How did the children/family members get along with their nanny?
  • Did the nanny/caregiver exhibit a good work ethic and moral principals?
  • If the nanny/caregiver lived with you, what did he/she do in her spare time?
  • Did the nanny/caregiver smoke?
  • Did the nanny/caregiver drink alcoholic beverages, and how often?
  • Did the nanny/caregiver have good cleanliness habits?
  • Are you aware of any drug addiction or any other substance dependency?
  • Was the nanny good at planning activities?
  • How did the nanny handle discipline with the children?
  • What were the nanny or caregiver’s strongest skills?  His/her greatest weaknesses?
  • Did the nanny/caregiver handle your criticism or concerns effectively?
  • Did the nanny/caregiver spend an excessive amount of time watching TV or using the telephone?
  • Did he/she deal with any emergency or crisis?  What was its nature and how did he/she handle it?
  • Could you tell me his/her starting and ending salary?
  • Was the caregiver competent and did he/she exhibit empathy and provide quality services
  • Did he/she take direction easily and complete assigned tasks or projects. 
  • How would you assess his/her ability to communicate with you, other family members, or professionals in the medical community?
  • What do you characterize as his/her greatest areas of strength?
  • What are his/her greatest weaknesses or areas where improvement is indicated? 
  • Could you tell me of any other concerns or issues you had with him/her.
  • Finally, can you provide me with an overall statement of his or her competence and quality of work.


Direct all inquiries to: LDA@EmploymentClinic.com 

 

PRICING

  • Any one nanny/caregiver reference investigation (family or agency) - $179.95
  • Two or more nanny or caregiver reference investigations - $174.95 each

Your reference investigation order will include the following:

  • Our comprehensive report sent either by email or if you prefer by first class U.S. mail to your designated address.
  • A copy of our 10-page comprehensive guide entitled “The nanny – a hiring guide.”  This guide also applies to caregivers you may employ.
  • For each reference investigation conducted, we will provide a free detailed response by email to any 2 questions relating to your reference report.

Optional services and support fees (applies to all reference checking investigations)


The following charges are in addition to all fees quoted above:

  • Reports sent by email or by 1st class U.S. mail - Included
  • All brochures and/or booklets will be delivered electronically 
  • Faxed reports - $15.00 per report
  • Reports by telephone - not available
  • Notarized affidavits sent by U.S. mail - $15.00 per report
  • Canadian reference investigation report - $15.00 per report
  • Telephone depositions - $250 per hour (1-hour minimum)
  • Expert witness testimony or in-person depositions - $1,850 per day, per person attending (one-day minimum) Plus all applicable expenses.

ORDER FORM AND POLICIES

(Click on the link below)

  • By ordering our reference investigation services you agree to all of the policies and stipulations as listed on the order page link below:

NANNY REFERENCE CHECKING POLICIES AND ORDER PAGE

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